jadijp Platform Privacy Notice
This page describes what we collect when you use jadijp and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and prevent fraud. We store your data on encrypted servers and do not sell it to third parties. Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) access only the minimum information needed to complete your transactions.
Your privacy is central to our operations. We comply with applicable data-protection regulations in jurisdictions where we are active. This privacy notice explains what data we collect, how we use it, how long we keep it, and your rights to access or delete it. If you have questions after reading this notice, contact our legal team.
What We Collect on jadijp
We collect data in three categories: signup information, transaction data, and behavioral logs.
Signup information: When you register on jadijp, we ask for your legal name, date of birth, national ID number, email, phone number, and payment-method details. We collect a selfie during KYC verification so we can cross-check your identity against your ID document. This information stays on our servers and is used only for identity verification, fraud prevention, and regulatory compliance.
Transaction data: Every deposit and withdrawal on jadijp creates a transaction record. We log the amount, payment method, timestamp, and verification status. We do not log your password or payment-method credentials (e.g., your DANA PIN or bank password). Our payment processors handle sensitive authentication — we see only that a transaction succeeded or failed.
Behavioral logs: We log your game activity — which games you join, your bet sizes, game outcomes, and session duration. We log your login times and IP addresses. These logs help us detect fraud (e.g., simultaneous logins from different countries, or coordinated betting patterns with other accounts) and understand platform usage. We retain game logs for audit and dispute-resolution purposes.
What we collect
- Signup: legal name, date of birth, national ID, email, phone, payment methods, selfie
- Transactions: deposit/withdrawal amounts, timestamps, payment method type, verification status
- Gameplay: game activity, bet sizes, outcomes, login timestamps, IP addresses
- Communication: support tickets, chat logs, feedback submissions
How We Use Your Data on jadijp
We use the data we collect for six purposes: identity verification, transaction processing, fraud prevention, legal compliance, platform improvement, and customer support.
Identity verification: We cross-check your signup details against your ID to confirm you are who you claim to be. We match the name on your e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking account to your ID. This prevents account takeover and money laundering.
Transaction processing: We pass your deposit and withdrawal requests to our payment processors. We do not store credit-card numbers or bank passwords — we store only the payment-method type and account identifier. Processors handle sensitive authentication and settlement.
Fraud prevention: We analyze your login patterns, bet sizes, and game activity for anomalies. If we detect suspicious activity (e.g., your account logging in from Jakarta and Surabaya simultaneously, or coordinated betting between two accounts), we flag the account for review.
Legal compliance: We retain transaction records and identity documents for tax reporting and regulatory inquiry. Local authorities in jurisdictions where we operate may request user data; we comply with lawful requests.
Platform improvement: We analyze aggregated usage patterns (e.g., which games are most popular, what times see peak traffic) to improve jadijp. We do not share individual game data with advertisers or third parties.
Customer support: When you contact our support team, we review your account data to help resolve your issue. Support staff see your identity, transaction history, and game activity only as needed to assist you.
We at jadijp do not sell your personal data. Our payment processors and support vendors see only the minimum data they need to serve you.
Third-Party Processors & Data Sharing
We share your data with third parties only when necessary to deliver our service. Our payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive your deposit and withdrawal requests along with your name and account identifier. They do not receive your password, game history, or account balance.
Our hosting provider stores our servers; your encrypted data sits on their infrastructure. Our email provider sends you password-reset and withdrawal-confirmation messages. Our fraud-detection vendor analyzes transaction patterns to flag suspicious activity.
We may disclose your data if required by law. If a court order, tax authority, or law-enforcement agency requests your information, we comply. We do not proactively report users to authorities — we respond only to lawful requests with proper legal process.
Data Retention & Deletion
We retain your identity documents (ID, selfie) and verification status for as long as your account is active. If you close your account, we retain this data for two additional years for compliance and dispute resolution. After two years, we delete your identity documents but retain anonymized transaction records for tax and audit purposes.
We retain game logs for five years (or the retention period required by local law, whichever is longer). We retain transaction records for seven years. These long retention windows allow us to resolve disputes, conduct audits, and comply with tax authorities.
You have the right to request a copy of your data or request deletion, subject to legal holds. Contact our legal team to submit a data-access or deletion request. We will respond within 30 days. If your data is subject to a regulatory hold or active dispute, we may not be able to delete it immediately.
Cookies & Tracking
We use cookies to keep you logged in and to remember your preferences (e.g., your preferred game category or deposit method). These are functional cookies — they do not track you across other websites. We do not use cookies for advertising or behavioral profiling.
We do not embed third-party tracking scripts (Google Analytics, Facebook Pixel, etc.) on jadijp. We do not sell your browsing data or user behavior to advertisers.
Security & Encryption
We encrypt all data in transit and at rest. Your password is hashed and salted — we cannot read it even if our servers are compromised. Your identity documents and transaction records are encrypted on our servers. We use industry-standard TLS 1.2 encryption for all connections to jadijp.
Our servers may sit outside your jurisdiction. Your data may be stored in data centres in multiple countries. We do not move your data for advertising or marketing — we move it only for redundancy and disaster recovery.
Your Rights on jadijp
You have several rights regarding your data on jadijp. You can request a copy of all data we hold about you. You can request that we delete your data (subject to legal holds). You can correct inaccurate information. You can object to our use of your data for fraud prevention or platform improvement (though you cannot opt out of data collection required for transaction processing).
To exercise these rights, contact our legal team through the platform. Include "Data Subject Request" in your subject line. We will respond within 30 days. If your request is complex or if your data is subject to a regulatory hold, we may request additional time.
Changes to This Privacy Notice
We may update this privacy notice from time to time. We will post changes on this page and update the revision date. If changes are material (e.g., we start sharing data with a new third party), we will notify you via email. Your continued use of jadijp after changes take effect constitutes your acceptance of the updated notice.
Contact jadijp
If you have questions about this privacy notice, contact our legal team. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta can reach us through the platform's support interface. Include "Privacy Question" in your subject line. We will respond within 24 to 48 hours. For urgent data-security concerns, escalate your request to the legal team directly.